Can I narrow the number of email suggestions that I see on my timesheet? Can I group my email in threads? The answer is yes.
The Email Thread Grouping recognizes emails from the same thread thanks to the email thread words (RE:, FW:, etc.) and groups them. It would only group emails with:
- The same date (day)
- The same subject (after removing all thread words)
- The same sender (for read emails)
- The same recipient (for sent emails)
The email threads will be split in two groups: one for received emails and one for sent emails (I.e.: A thread of 10 emails would be grouped into two suggested entries of 5 emails each). This is because we have observed that keeping the suggestions from different types separate really simplifies the tool and the user experience.
If you are interested on it, please let our support team know and what are the email thread abbreviations used on your local language.