*Please, note that TIQ has a new Teams integration that, if used, would substitute the Teams tracking by the Desktop Tool.
The TIQ Desktop Tool can also help you to track your Microsoft Teams activity, see how below:
If you already have the desktop tool installed on your PC, you can manually select or deselect the Activities that it tracks by opening the Desktop tool configuration window:
- Click on TIQ’s icon available at the system tray (bottom right of your PC screen).
- Select the ‘Settings’ tab.
- Check the checkbox of those activities that you want the Desktop tool to track (MS Teams on this case).
- Click on ‘Save’.
Once it is actively tracking the MS Teams activity, the desktop tool will track the unscheduled calls and chats. Important things to know about this feature:
- It will create a suggestion on your Timesheet with the name of the Window, that usually is the person that you’re calling or that is calling you (i.e.: Peter Smith | Ms Teams).
- It will only track the time spent on the call/chat if that window is the active window, that is the top window of your screen. (I.e.: If you start a call and while talking, and you start sharing your screen and switch to a document, the desktop tool will think that you’re no longer on that call and that your new active task is the document, so the call timer will be paused)
Do not be surprised if you get suggestions of your calls of only 1 minute, we believe that it is already very helpful to have a reminder on the timesheet even if the total time is not correct. We know that this is an unfortunate limitation, but it will be solved as soon as Microsoft finally gives some more permissions.
Please, for further support reach out to your local administrator or to email@example.com.